1. Introduction
CryptoArc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation and online advertising services.
2. Information We Collect
We collect information in several ways:
Personal Information You Provide
- Contact information (name, email, phone number, address)
- Company information (business name, industry, size)
- Account credentials and preferences
- Payment and billing information
- Communication preferences and history
Lead Data We Collect
- Prospect contact information
- Demographic and firmographic data
- Behavioral and engagement data
- Social media and online activity indicators
- Intent and interest signals
Automatically Collected Information
- IP addresses and device information
- Browser type and version
- Usage patterns and analytics
- Cookies and tracking technologies
- Log files and server data
3. How We Use Your Information
We use collected information for the following purposes:
- Providing and improving our lead generation services
- Processing payments and managing accounts
- Communicating with clients about services and updates
- Analyzing and optimizing campaign performance
- Ensuring compliance with legal requirements
- Preventing fraud and maintaining security
- Developing new features and services
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
With Your Consent
We will share information when you explicitly consent to such sharing.
Service Providers
We work with trusted third-party service providers who assist in delivering our services, including:
- Payment processors
- Cloud hosting providers
- Analytics and tracking services
- Customer support platforms
Legal Requirements
We may disclose information when required by law, court order, or government request.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Security
We implement comprehensive security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and assessments
- Access controls and authentication systems
- Employee training on data protection
- Incident response and breach notification procedures
6. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods include:
- Account information: Duration of business relationship plus 7 years
- Lead data: 3 years from delivery date
- Payment records: 7 years for tax and accounting purposes
- Marketing communications: Until you opt out
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access to your personal information
- Correction of inaccurate data
- Deletion of your information
- Restriction of processing
- Data portability
- Objection to processing
- Withdrawal of consent
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website usage and performance
- Provide personalized content and advertising
- Ensure security and prevent fraud
You can control cookie settings through your browser preferences.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Binding corporate rules
- Certification schemes
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
11. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
12. European Privacy Rights
If you are in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including the rights listed in Section 7 above. Our lawful basis for processing includes:
- Consent for marketing communications
- Contract performance for service delivery
- Legitimate interests for business operations
- Legal compliance for regulatory requirements
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.
14. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Phone: +1 8052002167
- Address: 14733 Long Shadow Ave, El Paso, TX 79938-0000
For privacy-specific inquiries, please include "Privacy Policy" in the subject line.